New Patient? Click the orange button to download the New Patient paperwork (requires Adobe Reader).
Once downloaded, the forms can be completed on your computer and returned via email or printed and brought to your evaluation.
If you cannot complete the paperwork ahead of time, please arrive 20-30 minutes early to register and fill it out here.
New Patient Forms
Please bring the following items to your first visit:
- New Patient paperwork
- Driver’s license / photo ID
- Insurance cards
- Referral for physical therapy
- Recent test results (CT, MRI, VNG)
- Medication list*
*Medication list should include dosages and frequency of prescribed and over-the-counter medications, as well as vitamins and supplements.
Vortex accepts and bills Medicare, PPO plans with out-of-network benefits, and Worker's Comp plans. We also offer a discounted private pay rate to those without insurance coverage.
Please call if you would like our office manager to verify your insurance coverage.
Patient payments for deductibles, co-insurance, and supplies are collected at each visit.
Cancellations & No Shows
We have a 24 hour cancellation policy. If you late cancel, we cannot offer the appointment to a waiting patient and your therapist has a hole in their schedule.
Vortex charges $75 for late cancellations; $100 for no shows. These fees are owed by the patient and are collected at the next scheduled appointment. Insurance does not pay for missed appointments.
Need to cancel? Call us now.
For your convenience, our New Patient paperwork is available to download as a PDF form. Please download and complete these forms in preparation for your first appointment. You can email them ahead of time or bring them to your evaluation.