New Patient? Click the orange button to download the New Patient paperwork (requires Adobe Reader).

Once downloaded, the forms can be completed on your computer and returned via email or printed and brought to your evaluation.

If you cannot complete the paperwork ahead of time, please arrive 20-30 minutes early to register and fill it out  here.

New Patient Forms

Please bring the following items to your first visit:

  • New Patient paperwork
  • Driver’s license / photo ID
  • Insurance cards
  • Referral for physical therapy
  • Recent test results (CT, MRI, VNG)
  • Medication list*

*Medication list should include dosages and frequency of prescribed and over-the-counter medications, as well as vitamins and supplements.

Insurance Coverage

Vortex accepts and bills Medicare, PPO plans with out-of-network benefits, and Worker's Comp plans. We also offer a discounted private pay rate to those without insurance coverage.

Please call if you would like our office manager to verify your insurance coverage.

Patient payments for deductibles, co-insurance, and supplies are collected at each visit.

Read More About Our Insurance and Billing Policy

New Patient?

For your convenience, our New Patient paperwork is available to download as a PDF form. Please download and complete these forms in preparation for your first appointment. You can email them ahead of time or bring them to your evaluation.

Download Your New Patient Form

Cancellations & No Shows

We require 24 hours notice to cancel or reschedule an appointment. If you do not provide enough notice, we are unable to offer the time to another patient, leaving a hole in your therapist's schedule. This creates a financial burden because if you don't come for your appointment, we do not get paid by insurance. Physical therapists are paid for time spent with a patient.

Therefore, Vortex may charge you $50 for late cancellations; $75 for no shows. These fees are NOT paid by insurance; they are owed by the patient and are collected at the next scheduled appointment.

Need to cancel? Call us now.

Learn More About Our Policy