Cancellation Policy

 

Our office requires 24 hours notice to cancel or reschedule an appointment.

This allows us to offer this appointment time to another patient who needs to be seen.

Your insurance does not pay for missed appointments, so when you cancel without adequate notice, it has a financial impact our our small business. Therefore, cancellations and no shows are subject to a $50 fee. This is common practice at most medical offices. If you are able to reschedule your appointment to another time during the same week, you will not be charged the late fee.

Cancelling? Call us 24 hours in advance to avoid a fee. Our phone number is (408) 540-7622 and we check messages after hours and on weekends.

Insurance Coverage

We are contracted Medicare providers and can bill out-of-network with most PPO plans. We also accept Worker’s Compensation and private pay.

As a courtesy, we will verify your insurance coverage prior to your first appointment and bill your insurance company for treatment.

Deductibles, co-insurance, and payment for products or services not covered by insurance must be made at the time of your visit.

Read More About Our Insurance and Billing Policy

Are You a New Patient?

For your convenience, we have provided our New Patient paperwork in a PDF form. Please download and complete these forms in preparation for your first appointment. We will collect them when we check you in for your evaluation.

Download Your New Patient Form

Cancellations and No Shows

Our office requires 24 hours notice to cancel or reschedule an appointment. As with other medical practices you visit, we need adequate notice if you aren't coming to a scheduled appointment. This allows us to offer the appointment time to another patient and maintain the therapist's schedule.

Late cancellations and no-shows are subject to a $50 fee.

Do you need to cancel? Call us now.

Learn More About Our Policy