Vortex Physical Therapy & Balance
At Vortex Physical Therapy & Balance, we are dedicated to your recovery. We treat vertigo cases that resolve in 1-2 visits to severe vestibular and balance impairments that require months of therapy; no two situations are alike. In order to make every experience a positive one, we have detailed information about what you can expect during treatment here.
Preparing for your first visit
If you have already completed your New Patient paperwork, please arrive 5 minutes early for registration. However, if you need to complete paperwork, you should arrive 20-30 minutes early.
You will also need to bring:
1. referral / Rx from your doctor
2. Driver’s license or state ID
3. Insurance cards
4. current list of medications with dosage and frequency (including vitamins/supplements).
How to Dress
There is no specific dress code for physical therapy; gym clothing is not necessary.
We suggest dressing comfortably in clothes that allow you to move. Ladies should avoid wearing skirts or dresses.
Footwear should be comfortable and appropriate for walking. Please no heels or slipper shoes.
Insurance Coverage
We are contracted Medicare providers and can bill out-of-network with most PPO plans. We also accept Worker’s Compensation and private pay.
As a courtesy, we will verify your insurance coverage prior to your first appointment and bill your insurance company for treatment.
Deductibles, co-insurance, and payment for products or services not covered by insurance must be made at the time of your visit.
Are You a New Patient?
For your convenience, we have provided our New Patient paperwork in a PDF form. Please download and complete these forms in preparation for your first appointment. We will collect them when we check you in for your evaluation.
Cancellations and No Shows
Our office requires 24 hours notice to cancel or reschedule an appointment. As with other medical practices you visit, we need adequate notice if you aren't coming to a scheduled appointment. This allows us to offer the appointment time to another patient and maintain the therapist's schedule.
Late cancellations and no-shows are subject to a $50 fee.
Do you need to cancel? Call us now.